Repair management, made simple.

A single view to manage your repairs, from here you can assign, leave a comment, update statuses and even add additional repairs.

Statuses.: View and quickly edit repair and payment status for your repairs.
Assignments.: See which technician is assigned to a repair, or assign yourself.
Activity.: Track changes to repair details, who made the change and when.
Inventory.: Assign a part from inventory, or create a part request for a non stock part.
Diagnostic reports.: Create diagnostic reports pre-repair or post-repair to identify and log issues.
Comments.: Leave a comment or images to log repair status and help other users stay up to date.

Repair faster

Everything you need to get on with repairing

Mobile friendly

RepairPal works just as well on mobile as the full desktop experience so you can use it from anywhere, anytime.

Repeat repairs

Quickly create a warranty or same device repair from an existing repair.

Easily edit

Quickly edit a customer or device details within the repair view for quick updates.

Quickly find the repair you're looking for with our search function, you can also filter by repair status.

Everything you need to get on with repairing

Stay on top of repairs

Add comments and photos to track repair progress and communication with customers, allowing all users to be up to date with each repair.

Keep track of record changes

RepairPal tracks all activity for every record, so you can see any information changed, by which user and when the change was made.

Use this form to set the technician assigned to this repair.

Repair assignments allow users to check who is doing what.

Users can assign each other or themseleves to a repair, making it easy to see who has taken on a repair or completed a previous repair.

Here you can import your customers from another platform or spreadsheet.

Download our template, add your customer data, then upload the completed file.

Import your customers & inventory

You can import your existing customers and inventory from various sources, such as CSV files or third-party platforms.

Pending

In progress

Awaiting customer response

Add custom repair statuses

Add custom repair statuses to better fit with the workflow of your repair shop.

Start your free 14-day trial today and see how we can help improve your repair business.