Streamline your repair business
The all-in-one management platform designed specifically for repair shops. Our comprehensive solution eliminates paperwork, connects every aspect of your operation, and gives you real-time visibility into customers, devices, repairs, and inventory—all in one intuitive system built to help you deliver exceptional service while maximizing your productivity.
Everything you need to run your repair shop
Streamline customers, repairs, invoicing, business accounts and more in one powerful platform.
Keep track of all your customers, view previous repairs or invoices and avoid duplicates with our duplicate customer detection.
Simplify everyday business tasks.
Add comments and images to repairs, maintain detailed activity logs for all records, and easily assign specific technicians to each job—creating accountability and streamlining communication across your entire shop.
Comments
Stay on top of repairs and updates with comments.
Add comments and photos to track repair progress and communication with customers, allowing all users to be up to date with each repair.
Activity
Keep track of record changes with a timeline of activity.
RepairPal tracks all activity for every record, so you can see any information changed, by which user and when the change was made.
Assign repairs
Repair assignments allow users to check who is repairing what.
Users can assign each other or themseleves to a repair, making it easy to see who has taken on a repair or completed a previous repair.
Stay on top of repairs and updates with comments.
Add comments and photos to track repair progress and communication with customers, allowing all users to be up to date with each repair.
Keep track of record changes with a timeline of activity.
RepairPal tracks all activity for every record, so you can see any information changed, by which user and when the change was made.
Repair assignments allow users to check who is repairing what.
Users can assign each other or themseleves to a repair, making it easy to see who has taken on a repair or completed a previous repair.
A better workflow
We built our new repair flow to be quick and easy to use, creating a new customer, device and repair record takes less than a minute, so you can get on with the repair quickly.
- Customer.
- A customer record contains their name, contact information and if required an address. You can also assign a customer to a business account.
- Device.
- Device records contain the model and type as well as identifying details such as serial number and colour. You can also save passwords & pins if required.
- Repair.
- Repair records can contain multiple repairs each with their own cost, a calculated total cost and notes to help with diagnosis and repair.
Choose the right plan for you
Choose an affordable plan that’s packed with the best features for your business and team size.
Starter
Value£0.00per month
The perfect plan to get started
- All features available
- 50 monthly repair tickets
- 1 user account
Pro
Popular£29.00per month
The perfect plan for professionals
- All features available
- Unlimited monthly repair tickets
- 1 user account
Teams
£39.00per month
The perfect plan for teams
- All features available
- Unlimited monthly repair tickets
- Repair assignments
- 3 user accounts included
Details
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-
3 users included in your plan
-
£6.00
per additional user
Set up in 5 minutes
Back to repairing by
Start your free 14-day trial today and see how we can help improve your repair business.