Streamline your repair business
Say goodbye to paperwork chaos and disconnected systems. Our all-in-one platform gives repair shops complete visibility and control over customers, repairs, and inventory. All designed to help you work smarter, not harder.
Customers
Complete customer profiles
Keep track of all your customers, view previous repairs, invoices and avoid duplicates with our duplicate customer detection.
- Easily identify existing customers with duplicate customer detection when creating a new customer.
- Quickly generate invoices for your customers with our built-in invoice tools.
- Create new repairs for existing customers or view historic repairs for your customers.
Repairs
Repair management, made simple
A single view to manage your repairs, from here you can assign, leave a comment, update statuses and even add additional repairs.
- Add comments and media to track repair progress and keep other users informed.
- Create additional repairs for an existing repair record if additional faults are found.
- Update statuses of repairs to reflect progress and completion or create custom statuses.
Start with a 14-day
free trial of Pro.
Inventory
Never run out of parts again
Keep your parts organized, track stock levels in real-time, and never run out of critical components again. Our inventory system helps you maintain optimal stock levels, manage suppliers, and reduce ordering errors.
- Easily identify existing customers with duplicate customer detection when creating a new customer.
- Quickly generate invoices for your customers with our built-in invoice tools.
- Create new repairs for existing customers or view historic repairs for your customers.
Invoices
Effortless invoicing, get paid faster
Quickly generate invoices from repairs or create an invoice from scratch for any repairs or items. Set payment terms and track payment status.
- Add comments and media to track repair progress and keep other users informed.
- Create additional repairs for an existing repair record if additional faults are found.
- Update statuses of repairs to reflect progress and completion or create custom statuses.
“There are so many things that work so well with this software, it is so simple to navigate and understand. It’s also really good how it works seamlessly on any device I use it on, no bugging or glitches at all. Essentially it has everything a repair business would need all in one. ”
Platform
Everything you need to get on with repairing
James Smith
less than a minute ago
Battery also required.
James Smith
less than a minute ago
Stay on top of repairs
Add comments and photos to track repair progress and communication with customers, allowing all users to be up to date with each repair.
Luke Jones created the record.
James Smith assigned themselves to the repair.
James Smith updated the status from Pending to In Progress.
James Smith added a repair: Battery (£65.00).
James Smith updated the total cost to £173.00 from £108.00.
James Smith updated the status from In Progress to Complete.
Keep track of record changes
RepairPal tracks all activity for every record, so you can see any information changed, by which user and when the change was made.
Assign technician
Use this form to set the technician assigned to this repair.
Assignments
Repair assignments allow users to check who is doing what.
Users can assign each other or themseleves to a repair, making it easy to see who has taken on a repair or completed a previous repair.
Import customers
Here you can import your customers from another platform or spreadsheet.
Upload your customers
Download our template, add your customer data, then upload the completed file.
Import
Import your customers & inventory
You can import your existing customers and inventory from various sources, such as CSV files or third-party platforms.
Statuses
Statuses
Add custom repair statuses
Add custom repair statuses to better fit with the workflow of your repair shop.
A better workflow
We built our new repair flow to be quick and easy to use, creating a new customer, device and repair record takes less than a minute, so you can get on with the repair quickly.
- Customer.
- A customer record contains their name, contact information and if required an address. You can also assign a customer to a business account.
- Device.
- Device records contain the model and type as well as identifying details such as serial number and colour. You can also save passwords & pins if required.
- Repair.
- Repair records can contain multiple repairs each with their own cost, a calculated total cost and notes to help with diagnosis and repair.
Set up in 5 minutes
Back to repairing by
Start your free 14-day trial today and see how we can help improve your repair business.